Privacy Policy
At AURA COSMETICS, protecting your personal privacy and confidential data is our highest priority. This document explains how we collect, use, and safeguard your information.
Who is responsible for your data?
AURA COSMETICS operates this online store and serves as the primary data controller for your account, orders, and customer interactions. For privacy inquiries, please contact our support team via our Contact page.
What data do we collect?
- Identity & Contact Information: Full name, mobile number, email address, and postal code.
- Shipping Details: Accurate physical delivery address and courier delivery notes.
- Order & Transaction History: Records of purchased cosmetics, invoices, and tracking IDs.
- Beauty Preferences & Wishlist: Saved items and active cart contents.
- Technical Telemetry: IP addresses and browser headers for anti-fraud and cybersecurity monitoring.
How we use your information
Your information is used strictly to fulfill orders with premium hygienic packaging, send SMS delivery updates, provide shade advice, and enhance platform security. We never sell your personal data to third parties.
Data Security & Encryption
All traffic is protected by end-to-end 256-bit SSL encryption. Passwords are cryptographically hashed and never stored in plain text.
Cookies & Local Storage
We use essential cookies to maintain user authentication, active cart persistence, and language switcher preferences.
Payment Security
All financial transactions are routed directly through secure, certified Iranian banking gateways. We never store credit card numbers or CVV2 details.
Your Rights
You can review and update your account details anytime through your My Account page or request account closure by contacting customer support.
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